Refund policy

At Valued Virtual, we take pride in serving our customers.

All products available at Valued Virtual are formatted as digital downloads. Unfortunately, due to the nature of our products being digital downloads, refunds are only available to individuals who have not downloaded their purchase. Thus, once your digitally formatted purchase has been downloaded, it cannot be returned. Thus, it cannot be refunded. This return policy includes requests associated with not having compatible software to use a purchase.

If you are unhappy with your product for any reason, please contact support for assistance: support@valuedvirtual.com. We are happy to provide one-on-one help and guidance regarding the use of purchased products. Guided videos (on request) and written instructions are also available to help the end user.

Many thanks!